Privacy policy

PRIVACY POLICY

Last Updated: May 21, 2026

Veloura Beauty US (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your information is collected, used, and shared when you visit or make a purchase from Veloura Beauty US (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may automatically collect certain information about your device and usage, including:

IP address
Browser type
Device type
Time zone
Referring websites
Pages viewed
Products viewed
Search terms
Interaction with the Site
Cookies and tracking technologies

We refer to this information as “Device Information.”

Technologies We Use

Cookies

Cookies are small data files stored on your device to improve website functionality and user experience.

Learn more about cookies at:
All About Cookies

Log Files

Log files collect information such as:

IP address
browser type
internet service provider
referring/exit pages
timestamps

Web Beacons, Tags & Pixels

These technologies help us understand customer behavior, website performance, and advertising effectiveness.

2. ORDER INFORMATION

When you place or attempt to place an order through the Site, we may collect:

Name
Billing address
Shipping address
Email address
Phone number
Payment details processed securely through third-party payment providers

We do not store full credit card numbers on our servers.

We refer to this information as “Order Information.”

“Personal Information” in this Privacy Policy refers to both Device Information and Order Information.

3. HOW WE USE YOUR INFORMATION

We use your Personal Information to:

Process and fulfill orders
Provide shipping confirmations and tracking
Communicate with you regarding orders or support requests
Prevent fraud and unauthorized transactions
Improve our website, services, and customer experience
Analyze website traffic and performance
Comply with legal obligations
Send promotional emails or marketing communications (only where permitted by law)

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.

4. SHARING YOUR PERSONAL INFORMATION

We may share your information with trusted third parties that help operate our business, including:

Payment processors
Shipping carriers
Website hosting providers
Analytics providers
Email marketing platforms
Fraud prevention services

For example:

We use Shopify Privacy Policy to power our online store.
We use Google Privacy Policy and Google Analytics to understand website usage.

You can opt out of Google Analytics here:

Google Analytics Opt-Out

We may also disclose information:

to comply with laws or legal requests,
to enforce our policies,
to investigate fraud,
or to protect our legal rights.

We do not sell your personal information.

5. BEHAVIORAL ADVERTISING

We may use your information to provide personalized advertisements or marketing communications.

You can opt out through the following platforms:

6. DO NOT TRACK

Because there is currently no consistent industry standard for recognizing or honoring “Do Not Track” browser signals, our Site does not respond to them at this time.

7. DATA RETENTION

We retain your Order Information for legal, accounting, tax, fraud prevention, and business purposes unless you request deletion where applicable by law.

We may retain certain information as required to:

comply with legal obligations,
resolve disputes,
enforce agreements,
and prevent fraudulent activity.

8. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding your personal information, including the right to:

access your personal data,
correct inaccurate information,
request deletion of your data,
object to certain processing activities,
withdraw consent,
and request a copy of your data.

To exercise your rights, contact us using the information below.

California Residents (CCPA/CPRA)

California residents may have the right to:

know what personal information is collected,
request deletion of personal information,
correct inaccurate information,
and opt out of certain data-sharing activities.

We will not discriminate against you for exercising your privacy rights.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), we process your information under lawful bases including:

contract fulfillment,
legal compliance,
legitimate business interests,
and consent where required.

You also have the right to lodge a complaint with your local data protection authority.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your country of residence, including the United States.

Where required by law, we take reasonable steps to ensure appropriate safeguards are in place for international data transfers.

10. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it promptly.

11. SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

12. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

We encourage you to review their privacy policies before providing any information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Changes become effective immediately upon posting on this page.

14. CONTACT INFORMATION

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: velourabeautyus@outlook.com

Website: Veloura Beauty US