Terms of service

TERMS OF SERVICE

Last Updated: May 21, 2026

Welcome to Veloura Beauty US. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services.

Throughout these Terms, “Veloura Beauty US,” “we,” “us,” and “our” refer to Veloura Beauty US.

By accessing our Site or purchasing from us, you agree to be legally bound by these Terms. If you do not agree to these Terms, you may not use our website or services.

1. ELIGIBILITY

By using this Site, you confirm that:

you are at least 18 years old or the age of majority in your jurisdiction,
you have the legal authority to enter into these Terms,
and all information you provide is accurate and complete.

If you permit a minor to use this Site, you accept full responsibility for their use.

2. ONLINE STORE TERMS

You may not use our products or services for:

unlawful purposes,
fraudulent activity,
unauthorized resale,
or violation of any applicable laws or regulations.

You must not:

transmit malware or malicious code,
interfere with Site security,
attempt unauthorized access,
scrape or copy Site content,
or engage in abusive or harmful conduct.

Violation of these Terms may result in immediate suspension or termination of access.

3. PRODUCTS & SERVICES

Certain products may be available exclusively online and in limited quantities.

We reserve the right to:

limit sales by person, region, or jurisdiction,
discontinue products,
modify product pricing,
refuse or cancel orders,
and limit quantities purchased.

We make reasonable efforts to display products accurately; however, we cannot guarantee that your device’s display will perfectly reflect actual product colors or appearance.

Product availability is not guaranteed.

4. COSMETIC & PRODUCT DISCLAIMER

Our products are intended for cosmetic and personal care use only.

Statements made on this Site have not been evaluated by the U.S. Food and Drug Administration (FDA).

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary.

Customers should:

review ingredient lists carefully,
perform a patch test before use,
and discontinue use immediately if irritation occurs.

Veloura Beauty US is not responsible for allergic reactions, misuse of products, or failure to follow product instructions.

5. ORDER ACCEPTANCE & BILLING

We reserve the right to:

refuse, limit, or cancel any order,
restrict quantities purchased,
verify payment information,
and reject suspicious or fraudulent transactions.

Orders may be canceled due to:

suspected fraud,
pricing errors,
inventory issues,
inaccurate billing information,
or violations of these Terms.

If an order is canceled after payment, a refund will be issued to the original payment method where applicable.

You agree to provide accurate and current billing, shipping, and account information.

6. PRICING & ERRORS

Prices and product availability are subject to change without notice.

Occasionally, our Site may contain typographical errors, inaccuracies, or omissions related to:

pricing,
descriptions,
promotions,
shipping costs,
transit times,
or availability.

We reserve the right to correct errors and cancel affected orders at any time, including after submission of an order.

7. SHIPPING, RETURNS & REFUNDS

Your use of our services is also governed by our:

These policies are incorporated into these Terms by reference.

8. ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of your account credentials and for all activities occurring under your account.

We are not liable for unauthorized account access caused by your failure to protect your login credentials.

9. THIRD-PARTY SERVICES & LINKS

Our Site may contain links to third-party websites, tools, or services.

We do not control or endorse third-party content and are not responsible for:

third-party websites,
products,
services,
security practices,
or content accuracy.

Your use of third-party services is at your own risk.

10. INTELLECTUAL PROPERTY

All Site content, including but not limited to:

logos,
branding,
text,
graphics,
images,
videos,
product descriptions,
and website design,

is the exclusive property of Veloura Beauty US and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without prior written permission.

11. USER SUBMISSIONS

If you submit reviews, comments, suggestions, or other content, you grant Veloura Beauty US a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, modify, publish, and distribute such content.

You agree not to submit content that:

is unlawful,
defamatory,
abusive,
misleading,
infringing,
obscene,
or harmful.

We reserve the right to remove content at our discretion.

12. PROHIBITED USES

You may not use the Site:

for unlawful purposes,
to violate intellectual property rights,
to transmit malware,
to collect user data,
to spam or phish,
to harass or abuse others,
or to interfere with Site functionality or security.

We reserve the right to terminate access for prohibited conduct.

13. DISCLAIMER OF WARRANTIES

The Site and all products and services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.

We do not guarantee that:

the Site will be uninterrupted,
secure,
error-free,
or free from harmful components.

To the maximum extent permitted by law, we disclaim all implied warranties, including:

merchantability,
fitness for a particular purpose,
and non-infringement.

14. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Veloura Beauty US and its affiliates, employees, contractors, suppliers, and service providers shall not be liable for:

indirect damages,
incidental damages,
consequential damages,
lost profits,
lost revenue,
data loss,
or punitive damages.

Our total liability arising from any claim shall not exceed the amount paid by you for the product or service giving rise to the claim.

Some jurisdictions do not allow certain liability limitations, so portions of this section may not apply to you.

15. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Veloura Beauty US from any claims, liabilities, damages, expenses, or legal fees arising from:

your misuse of the Site,
violation of these Terms,
violation of applicable law,
or infringement of third-party rights.

16. FORCE MAJEURE

Veloura Beauty US shall not be liable for delays or failures caused by events beyond our reasonable control, including:

natural disasters,
pandemics,
labor disputes,
cyberattacks,
government actions,
customs delays,
transportation interruptions,
supply chain disruptions,
or internet outages.

17. ELECTRONIC COMMUNICATIONS

By using the Site, you consent to receive electronic communications from us, including:

emails,
notices,
invoices,
order updates,
and policy changes.

Electronic communications satisfy any legal requirement that such communications be in writing.

18. TERMINATION

We reserve the right to suspend or terminate access to our Site or services at any time for:

suspected fraud,
abusive behavior,
policy violations,
chargeback abuse,
unlawful conduct,
or security concerns.

Obligations and liabilities incurred before termination survive termination.

19. DISPUTE RESOLUTION & ARBITRATION

Any dispute arising from these Terms or your use of the Site shall first be attempted to be resolved informally by contacting us.

20. ENTIRE AGREEMENT

These Terms, together with our policies, constitute the complete agreement between you and Veloura Beauty US regarding your use of the Site and services.

21. CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

Updated Terms become effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Terms.

22. CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Email: velourabeautyus@outlook.com

Website: Veloura Beauty US